Business Automation Professionals LLC

Effective Date: May 18, 2025

This Refund and Cancellation Policy Agreement ("Agreement") is entered into by and between the client ("Customer") and Business Automation Professionals LLC ("Provider"). The Customer agrees to the following terms:

1. Overview

This Agreement applies to all subscription services provided by Business Automation Professionals, offering automation and technology solutions for small businesses.

2. Subscription Term

The standard 1-month subscription term is billed monthly. The Customer may cancel at any time within the initial 14 days of the 2-week free trial without further obligation. After the 2-week free trial has concluded, you may cancel your subscription for the following billing cycle at any time. No refunds will be issued for payments already processed.

3. Cancellation Policy

- Submit a written cancellation request via email to [email protected].

- Cancellations must be submitted at least five (5) business days prior to your next billing date.

- If cancellation is requested after the initial 2-week free trial, the Customer is responsible for the following month's billing cycle. Any remaining balance on the monthly commitment will be charged in full at the time of cancellation.

4. Refund Policy

Refunds are not issued for unused portions of a billing cycle.

Refunds may only be issued under the following conditions:

- Billing Error: An administrative or system error resulted in an incorrect charge.

- Service Outage: A verified outage of 48 hours or more that prevented access to core services.

Approved refunds will be processed within ten (10) business days.

5. No Refunds for Custom Work

Any payments made for onboarding, customization, or one-time implementation services are non-refundable, even in the event of early termination.

6. Chargebacks

Initiating a chargeback without first attempting to resolve the issue with Provider support may result in:

- Immediate account suspension, and

- Collection proceedings for any unpaid or disputed amounts.

7. Acknowledgment and Acceptance

The Customer acknowledges that they have read, understood, and agree to be bound by this Refund and Cancellation Policy.

Contact Us:

Business Automation Professionals LLC

Email: [email protected]

Phone: (435) 315-4067